We are committed to providing a seamless shopping experience by offering free mainland UK shipping on all our products. Below, you will find detailed information about our shipping options, estimated delivery times, and order tracking procedures.

Delivery Options & Timeframes

Standard Shipping (Free for Mainland UK)

• Delivery Time: 2-3 working days.
• Order Processing: Orders placed before 1 PM (UK Time) will be dispatched on the same working day. Orders placed after this time will be dispatched on the next working day.
• Cost: Free of charge.

Next Day Shipping (£5.95)

• Delivery Time: Next working day.
• Order Processing: Orders must be placed before 1 PM (UK Time) to qualify for next-day delivery; otherwise, they will be dispatched on the next working day.
• Availability: Applies to most mainland UK locations.
• Cost: £5.95 per order.

Delivery to Remote Areas

Some locations are classified as remote, which means delivery times may be extended. Additionally, Next Day Shipping is not available for these areas. Below are the estimated delivery times for remote locations:

• Channel Islands (Postcodes: GY1 – 9, JE1 – 4) – Up to 8 working days
• Shetland & Orkney (Postcodes: KW15 – 17, ZE1 – 3) – Up to 11 working days
• Scottish Highlands & Western Isles (Postcodes: PA41 – 49, PA61 – 75, 77, 78, PH41(2), 42, 43, 44, HS9, PA76) – Up to 9 working days
• Scottish Highlands (Postcodes: IV21, 22, 23, 26, 27, IV24, 28, 63(7), IV40, 53 – 56, HS1 – 8) – Up to 11 working days
• Isle of Man (Postcodes: IM1 – 99) – Up to 11 working days
• Cornwall & Scilly (Postcodes: TR21 – 25) – Up to 11 working days
• Northern Ireland (Postcodes: BT1 – 99) – Up to 10 working days

We always strive to deliver your order as quickly as possible, but delays due to location-based restrictions may occur. We appreciate your patience.

Order Tracking & Updates

To keep you informed about your order, we provide tracking and status updates through multiple channels:

• Email Notification: Once your order has been dispatched, you will receive an email confirmation with shipment details and, if applicable, a tracking link to monitor your delivery in real time.
• Text Message Updates: If you provided your mobile number during checkout, you may receive SMS notifications from our courier partners with additional tracking information and delivery status.

For any further questions, concerns, or special delivery requests, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries.

Thank you for shopping with us! 🚚✨